A returning customer should not feel like a first-time caller. Caller recognition through compatible POS software helps your team find the right record, confirm the details and get on with the order.
Only $1.88 per business day. $49/month · $199 one-time setup · 36-month initial commitment.
Daily equivalent assumes 26 operating days/month at six days/week; excludes setup. Applicable tax and shipping additional.
Before your next busy day, find out whether your phone service and software can put customer recognition to work.
$49/month + $199 setup · 36-month initial commitment
One 4-line Deluxe Analog or one 4-channel Vertex VoIP. Telephone service not included.
Bring the customer’s existing details into the conversation—without asking your team to learn another ordering system.
CallerID connects incoming caller information to compatible restaurant software. Customer names, contact details or order history come from the records and features that software supports.
It is not a new POS, a telephone service or an automated ordering assistant. Your team still confirms the caller, takes the order and provides the service.
ILLUSTRATIVE WORKFLOW · NOT A PRODUCT SCREEN
From a familiar pickup order to a changed delivery address, context helps your team ask the questions that actually matter.
A regular calls while the counter is busy. When your compatible POS links the incoming number to an existing record, staff can start with the customer’s name and available order information rather than re-entering every detail.
Past orders can inform the conversation when your software makes them available. Always confirm today’s choices; never assume “the usual.”
A customer has ordered before but is calling from a different delivery location today. Use the existing record as a starting point, then confirm the delivery address, access instructions and contact details for this order.
Recognition is a starting point, not proof that an old address or instruction is still correct.
The staff member answering may not know every regular by voice. Caller recognition can help them locate the same customer record their teammate would use, so they can respond with context and focus on the order in front of them.
Keep allergen and dietary confirmation in your normal ordering process. Caller recognition does not replace it.
Illustrative scenarios, not customer testimonials or guaranteed outcomes. The information available depends on records in your compatible software and the integration’s capabilities. Always confirm the caller and relevant details.
Choose your POS from our existing software list and select Analog or VoIP before choosing a device.
No POS platform is universally compatible. CallerID helps connect a call to compatible software; it does not supply missing customer records or guarantee that every field appears.
Recognize returning callers. Spend less time searching and more time serving customers—for $49 a month, plus a $199 one-time setup.
Daily equivalent: $49 ÷ 26 average operating days per month, rounded to the nearest cent. Assumes six days/week. Setup is not included in the daily figure. Billed monthly, with a 36-month initial commitment; applicable tax and shipping additional. The ROI example and calculator separately include setup spread over 36 months: $54.53 average monthly cost.
One restaurant illustration—not a forecast. At $14.50 per order and a 30% contribution margin after variable costs, 14 additional completed orders in a month generate $60.90 in contribution. Against $54.53 average monthly cost, that leaves $6.37.
The mathematical minimum is 13; 14 adds one order of buffer. This covers one average month, not the whole commitment. Existing sales and saved time alone do not create this contribution.
One subscription for caller recognition through compatible software. The appropriate device depends on your phone service and integration—not your industry label.
Free telephone technical support and covered replacement apply only while active. Power-surge damage is excluded. No on-site service or free replacement shipping is promised. Equipment remains subscription equipment.
Read the subscription detailsDownload the customer guide · PDF · No email required
One device. Matched to your setup.4-line Deluxe Analog or
4-channel Vertex VoIP
Keep telephone technical support and covered replacement throughout an active subscription. Know what is included before you decide.
Download the customer guide · PDF · No email required
Get help with CallerID device questions at no additional charge while your subscription is active. This is telephone support, not on-site service.
Covered replacement continues beyond the standard one-year coverage period while the subscription remains active. Coverage conditions apply; free replacement shipping is not promised.
Power-surge and lightning damage, misuse, liquid damage and unauthorized modification are excluded. It is not unconditional lifetime coverage.
Straight answers for a practical business decision.
No. Caller recognition helps your team locate information through compatible software. Staff still confirm the customer, today’s order, prices, delivery details and any dietary requirements. Available order history depends on your POS and integration.
No. It is a restaurant illustration using a $14.50 ticket and 30% contribution margin after variable costs. Fourteen additional completed orders per month produce $60.90 contribution against $54.53 average monthly subscription and allocated setup cost. Thirteen is the mathematical minimum; fourteen adds a one-order buffer. There is no predicted conversion rate or guarantee of additional orders.
One 4-line Deluxe Analog OR one 4-channel Vertex VoIP device, telephone technical support and covered replacement while the subscription is active. There is a $199 one-time setup charge and a 36-month initial commitment. These are alternative devices, not two devices. Telephone service is not included. Other capacities and existing integrations can be discussed separately.
Caller recognition depends on compatible POS or business software, its version, the supported device connection and your telephone service configuration. Available customer details depend on what your software stores and what its integration supports. Compatibility must be checked before enrollment; no universal software, protocol, firmware or provider compatibility is promised. Deluxe can be configured for Basic behavior, subject to the specific integration and configuration being confirmed.
Telephone technical support and covered device replacement apply only while the subscription remains active. No on-site service is included. Power-surge and lightning damage, misuse, liquid damage and unauthorized modification are excluded. Replacement shipping is not represented as free; shipping arrangements and exact coverage wording require confirmation.
Request a quotation to receive the complete subscription agreement, including equipment ownership, renewal, cancellation, notice and return requirements, before deciding. This page does not enroll you, accept payment or authorize recurring charges.
The recurring $49 monthly subscription is divided by an average of 26 operating days per month: six days per week × 52 weeks ÷ 12 months. That is $1.88 per business day, rounded to the nearest cent. This is a comparison, not daily billing. The $199 one-time setup is separate and is not included in the $1.88 figure. The initial commitment is 36 months. Applicable tax and shipping are additional. The ROI calculator includes setup spread over the initial term when calculating average monthly cost.
Yes. Select Distributor / POS partner in the compatibility inquiry, then request a quotation. Existing partner arrangements remain private; this page does not establish or change partner commercial terms.
Start with your software and phone service. Request a quotation. No online enrollment or payment.