Most people have seen CallerID their whole lives — a name and number on a phone screen. But business CallerID is a fundamentally different thing, and the Whozz Calling device from CallerID.com is purpose-built to deliver it.
The Difference Between Consumer and Business CallerID
Consumer CallerID tells you who's calling. Business CallerID tells you who's calling and connects that information to your customer database — automatically, in real time, before you pick up the phone.
A Whozz Calling device sits on your office network, monitors your incoming phone lines, and when a call arrives, it captures the caller's number and triggers a popup on any connected workstation showing that caller's record from your software. Name, company, purchase history, account notes, open orders — whatever your database contains, displayed in the time it takes the phone to ring twice.
What the Device Actually Does
The Whozz Calling hardware connects between your phone lines and your network. It passively monitors all incoming calls on all configured lines simultaneously. There's no cloud subscription, no per-seat licensing, and no recurring fees. You buy the device, connect it, configure the software integration, and it works — day after day, year after year.
Models are available for 2, 4, 6, and 8 simultaneous lines. If you have a single phone line, you need the 2-line model. If you have a busy multi-line office, you scale accordingly.
Analog and VoIP — Two Product Lines
CallerID.com makes devices for two types of phone systems:
- Whozz Calling (Basic and Deluxe) — for traditional analog phone lines, the kind delivered by your local phone company over copper wire
- Vertex — for VoIP and SIP-based phone systems, the kind delivered over your internet connection by providers like RingCentral, 8x8, Vonage, or a hosted PBX
If you're not sure which type of phone system you have, your phone bill or your IT provider can tell you in about 30 seconds.
What Software Does It Work With?
CallerID.com devices work with any Windows-based software that can receive caller data. This includes POS systems, CRM platforms, practice management software, shop management systems, and custom applications. The device sends data in a standard format that thousands of software packages already know how to receive.
Setup typically takes under an hour. No phone system changes required.