Deluxe Installation Guide (Ethernet & Serial)
For Whozz Calling Deluxe 2, 4, and 8 units
Key Difference from Basic Units
Deluxe units capture both inbound AND outbound call data, including call duration. This requires in-line (series) wiring for full functionality.
Connection Methods
Parallel Connection (Inbound CID Only)
Use Line Duplicators to branch phone lines. Only INPUT ports used. Unit can be removed without affecting phones. Captures inbound Caller ID only.
Series Connection (Full Functionality - Recommended for Deluxe)
Phone lines pass THROUGH the unit. Required for:
- Outbound dialed digit capture
- Call duration tracking
- Loop current detection mode
- First ring suppression
- Call blocking feature
Wiring - Parallel (Splitter/Duplicator)
Phone Company Wall Jack
|
v
[Splitter / Duplicator]
| |
v v
Phone Handset CallerID Device
(or PBX) Line 1 (L1)
|
v
Ethernet or Serial Cable
|
v
POS Server or Network Switch
(Switch for Ethernet)
Port Descriptions
| Port | Purpose | Connects To |
|---|---|---|
| L1 (Line 1) | Phone line input from splitter | Splitter / Duplicator output |
| Ethernet | Data connection to POS | Network switch or POS server |
| Serial (DB9) | Data connection to POS | POS server COM port |
2-Wire (RJ11) vs 4-Wire (RJ14)
- RJ11 (1 line): Connect one cord per channel
- RJ14 (2 lines): Connect to channels 1 and 3 ONLY. Do NOT use channels 2 and 4
Quick Test: Connect cord to Channel 1 input. If only Line 1 LED lights = RJ11. If Lines 1 and 2 = RJ14.
DIP Switch Setup
Default toggles: ECXUDASOBKT
- Upper case A + S = data sent at both start AND end of call
- Upper case O = inbound calls only (lower case "o" enables outbound too)
Serial Port Connection
Settings: 9600 Baud, 8 Data Bits, 1 Stop Bit, No Parity, No Flow Control
Ethernet Connection
Use ELConfig tool to set static IP. Connect to same subnet as POS/CRM software.
Front Panel LEDs
- Power LED: On during normal operation
- Solid channel LED: Live phone line attached, On Hook
- LED off + pulsing: Off Hook or no line attached
- LED follows ring pattern: During incoming calls
- LED on during dialing: Touch-tone detection
Product SKU Reference
| Wiring Method | Serial Models | Ethernet Models |
|---|---|---|
| Parallel (Basic) | 06, 07, 08 | 16, 17, 18 |
| In-Line (Deluxe) | 01, 02, 03, 09, 10 | 11, 12, 13, 19, 20 |
| VoIP (Vertex) | 21 | |