Toast POS + Vertex Setup
- Connect Vertex inline with VoIP traffic (Toward Gateway → router, To Phones → phone switch)
- Connect Management port to same network as Toast terminals
- In Toast: Front of House > Caller ID settings
- Enable Caller ID, set connection to Vertex IP address and port 3520
- Place a test call to verify
Troubleshooting: If you see duplicate contacts, check for multiple entries in Toast's customer database. See our TOAST Vertex Installation Guide for detailed steps.