📄 Toast POS Setup

Toast POS + Vertex Setup

  1. Connect Vertex inline with VoIP traffic (Toward Gateway → router, To Phones → phone switch)
  2. Connect Management port to same network as Toast terminals
  3. In Toast: Front of House > Caller ID settings
  4. Enable Caller ID, set connection to Vertex IP address and port 3520
  5. Place a test call to verify

Troubleshooting: If you see duplicate contacts, check for multiple entries in Toast's customer database. See our TOAST Vertex Installation Guide for detailed steps.