Bolt On Technology the leader in automotive add on software adds Who's Calling Pro module to their software portfolio. Who's Calling Pro integrates directly with several popular Shop Management Systems including Mitchell1 Manager & Snap-On ShopKey. Our module seamlessly integrates into your existing management system and helps automate routine inbound call processes. At a glance you have the information regarding the inbound customer information. Our information screen provides insight into the customer calling in, including spending amounts, number of vehicles, notice of vehicle recommendations and rapid appointment setting feature.
SmartCALL instantly pops your TRACS customer info onto your computer screen before the phone rings. You can tell if it's a new or existing customer and view the customer's vehicle or repair order with a single click. The pop-up automatically clears once the call is complete. SmartCALL monitors all incoming and outgoing calls, you can also do a daily call analysis to measure calls per hour, missed calls, times when all lines are busy, and more. You can even see who may have called after hours so you can follow up the next morning and save the sale.
R.O.Writer is the premiere shop management software system for automotive service centers. It was designed for automotive professionals by automotive professionals. First time users, and experts alike will find R.O.Writer simple to operate yet powerful enough to handle their most demanding business needs. R.O.Writer provides practical solutions for automating an automotive repair and service center. Our DOS product has been helping shop owners successfully run their businesses since 1989. This time-tested software solution, is still operating in hundreds of shops across the country. Our Windows products take the best of our past continually adding current technology to help build for your future. Software only or turnkey system solutions, including the installation of single or multi-user hardware systems, are available. Because of its flexibility, R.O.Writer offers solutions to general repair, tire centers, transmission shops, big truck or tractor operations - virtually any operation that provides parts and labor. Whether you handle five repair orders a day or a hundred, R.O.Writer is up to the task.