Diagnostic Tools

Serial Loop (Replaces WC Toolbox)
This application is used for troubleshooting Whozz Calling? serial port devices. It is a serial terminal program similar to HyperTerminal for Windows.
Ethernet Link Config
The ELConfig utility allows you to change network parameters for Ethernet Link enabled devices. These include IP and MAC addresses, Port numbers, and unit ID numbers. This utility also allows users to send commands to, and receive device parameters from Whozz Calling "full-featured" units.
Ethernet Emulator
This tool will send fake Caller ID data over the network as if it were sent by a CallerID.com Ethernet Link device.
Remote Desktop Support Tool
This allows a CallerID.com technician to remotely access your computer to speed diagnostics. Please contact CallerID.com technical support (770-263-7111) to use this utility during CallerID.com working hours only. If troubleshooting a serial port connected device, this program must be run on the computer that the unit is connected to and the computer must have internet access.
PuTTY
PuTTY is a program designed for Telnet and SSH communication, but also has the ability to communicate via serial port.
USB to RS232 Drivers
Drivers for the USB Serial device we ship with some of our products.