The Whozz Calling? 2 is designed for the small business and home office where phone calls are important to operations. It monitors all aspects of incoming and outgoing calls on 2 phone lines. The unit tracks who called or who was called, time & date the call was made, how long the conversation lasted, and phone line that was used. The Whozz Calling? 2 also features a 248 call memory, making it unnecessary to leave your computer on to capture this valuable information. Avaliable in Serial Port and Ethernet Link models.

Pricing How It Works

Uses

	Pop-up customer records on screen before answering each call. This allows a few moments to review the client's information before responding.
	Call back customers that hang up during busy times. The units logs alls calls whether answered or not.
	Save time taking orders by popping up customer records automatically. Save precious seconds during peak hours, especially with POS integrated Caller ID.
	Bill clients bill clients by capturing account codes dialed and linking to call accounting and/or billing software.
	Audit phone usage when your away. Unit tracks all calls even from other extensions.
	Verify long distance bills and even overseas calls. Up to 29 digits are captured on outgoing Caller ID.

Hardware Features

	Inbound Caller ID - Complete Caller ID capture (Time, Date, Name & Number), call duration, line received, number of rings before answer, distinctive ring pattern (if applicable), and dialed digits after answer.
	Outbound Caller ID - Time, Date, Number dialed, additional touch tones dialed after connection (15 additional DTMF digits), duration of call, and phone line number on which call was placed.
	On-board 248 call, non-volatile, scrolling memory - no battery to replace and always holds the last 248 calls.
	Diagnostic LED's for power, data delivery, ring signal, Caller ID signal, on & off-hook, DTMF digits dialed, and call timing.
	Simple modular connections, wall mount transformer, small and lightweight. No other Caller ID device or modem required.
	Product includes power supply, 6' RS232 serial cable, serial port loopback connector, and manual.
	Many general business and industry specific software programs to choose from ( see below ).

Programmer Features

	Data delivered by hardware to PC either when call is initiated, when call ends, or both.
	Detailed data can be delivered for real time On Hook, Off Hook, Flash Hook, and Ring Signal conditions.
	Simple text output ( Data Format ) allows easy interfacing to custom applications and direct access through a communications terminal.
	Calls records are sent as fixed, left justified, space delimited fields and terminated with carriage return & line feeds for simple string reads and field extractions.
	Comprehensive manual designed with the programmer in mind.
	Free technical and programming support for the life of the unit.
	Free Visual Basic application with source code available for Windows applications.

Specifications and Dimensions:

• Physical Dimensions: 1.5"H x 3.35"W x 5.3"D
• Shipping Dimensions: 3.6" x 7.0" x 5.5" x 5.9"
• Shipping Weight: 2lbs. (0.9 kg)
• External Power Supply: Output 9VDC Unregulated
  • Standard Power Supply Input: 120V, 350mA
  • Optional Power Supply Input: 220V, 350mA
  • Current Draw is less than 180mA
• Phone Connections: Modular RJ14 (4 Wire)
• Computer Connection (Serial): 6' RS232 Cable
• Computer Connection (Ethernet): 6' CAT5e Cable
• Ringer Equivalence (REN): 0.1B
• UL, SA and FCC approved

IdentaFone "Multi-line CallerID"
Ascendis Software
Summit "Caller ID Tracker"
Stealth Software "Talking CallerID"

Industry Specific Software

Please call and we can suggest the software that may be best suited for your application.

Users Guide and Programming Manual in PDF format

Whozz Calling? 2 Manual (requires Adobe Acrobat Reader)

Free Programming Tools

Whozz Calling? "Listener" and Source Code

Data Format

All CallerID.com serial and Ethernet devices conform to the same format. The simple, fixed field, space delimited, text output data stream is shown in the Data Format.

How it Works

Whozz Calling? 2 can be used with any multiline telephone system as long as the main phone lines coming into the building are analog. Incoming phone lines plug into the unit and a serial or Ethernet cable connects it to a PC. Modular input and output jacks are provided so that all connections are a snap. The unit connects the same way even if a digital system, KSU, or PBX is present. If more convenient, units can even be connected in parallel with incoming phone lines.