Software Developer's Kit (SDK)

Super Fast Software Development

To help developers quickly integrate Caller ID into their applications, we have created a special Software Developer's Kit (SDK). This kit makes Caller ID integration a snap, reducing design time from days to hours. The SDK includes:

	Developer's Unit - A fully-compatible production unit with Caller ID simulation capability.
	Peripheral Hardware - Power supply, Serial cable, Phone cords, and Loopback connector.
	CD ROM - Full executables, complete license-free source code, and software test tool.
	Programmer's Manual - Hardcopy manual and Caller ID simulator button supplement.
	Free Support - Unlimited software and hardware support via Email or phone.

The hardware device is a fully-functioning production device designed specifically for software developers. It features a special button that will deliver Caller ID data streams to your application simulating inbound phone calls containing Caller ID. The device will simulate ordinary Caller ID names and numbers as well as "Out of Area", "Private", and "No Caller ID". During development, this feature eliminates the hassle of connecting phone lines and making test calls.

The SDK is available with your choice of devices; a POS 2 or a Whozz Calling? 2. Images and descriptions detailing the differences between these devices are shown below.

POS 2 Developer's Unit Caller ID for 2 Lines This Caller ID-only unit is used to develop "screen pops" on inbound calls. Match Caller ID phone numbers to database records to instantly display customers' information on employee's screens. Whozz Calling? POS series units are used extensively in delivery, dispatch, and service environments where Caller ID integration is essential to efficiency. It captures all Caller ID information along with the line number of the call. SDK with POS 2 * Serial Version - $100 Ethernet Link - $145 * Special price for qualified developer's only.

Whozz Calling? 2 Developer's Unit Caller ID and Call Monitoring Unit This is a full-feature monitoring unit for both inbound and outbound calls. On inbound calls, it captures all Caller ID information, call duration, distinctive ring, and number of rings before answer. It tracks outbound calls sending time and date, digits dialed, and call duration. Detailed information such as Ring, On-hook, Off-hook, and Flash-hook is provided. SDK with Whozz Calling? 2 * Serial Version - $125 Ethernet Link - $170 * Special price for qualified developer's only.

Not Sure which Hardware Device to Choose?

If your application needs only Caller ID information, then consider using the POS 2 device and develop to the POS series products. If you plan on a more robust application which may include reports on outbound calls made, missed calls, duration of phone calls, or provide additional information based on ring, off-hook, and on-hook events, then consider the Whozz Calling? 2 and develop to the Whozz Calling? full-featured series products.

You should also consider the price-point that is comfortable for your primary customer base. For example, if you sell a low-cost delivery application and your target customer is very price sensitive, then the additional cost of a unit to track outbound calls and/or missed calls may not make sense. However, if you market a feature-rich solution that is not extremely price sensitive, then reporting on all aspects of phone traffic should significantly enhance your application and benefit your clients.

Please do not hesitate to contact one of our technical representative for further clarification. There is even a good chance that other companies in your industry have integrated CallerID.com products, so we can intelligently discuss your target market.

Software Tools

Regardless of the hardware chosen, your SDK will include a fully-functional executable containing an array of typical Caller ID enabled features such as "pop-up" screens, networked Caller ID, windowed displays, and call logging. The application is written in 5 different languages: VB, Microsoft .NET, JAVA, Delphi, and C++. Each includes the complete source code. A software testing tool is also available to speed development.

Technical Support for Integration

As the largest manufacture in the world, we have helped hundreds of software companies integrate Caller ID functionality. Whether you are designing a system for "pop-up" screens, call logging, call accounting, call routing, call blocking/passing, or any other use, chances are, we have encountered a similar application. Our knowledgeable technical staff is anxious to help get your system up and running fast...all at no charge.

User Interface Design Help

Over 100 software companies have written user interfaces for CallerID.com products. Our experts can help you design the most effective Caller ID user interface module for your clients.

Although many of our software partners have various designs for user screens, they all adhere to two basic principles. The user should be able to see the status for all telephone lines. And they should be able to bring up a matching customer record when, and on any line they choose. This provides the user the ultimate flexibility to efficiently handle phone calls in any situation.

When your design adheres to the above principals, the Caller ID module will become invaluable to your clients. An example of basic user interface screens as well as advanced feature suggestions are presented at the following link: Caller ID interface design.

Easy Transition to Saleable Product

Since this device functions as a normal production unit, your application can be proven in a real world environment using the same hardware. For applications that demand more than 2 phone lines, simply provision for the required number of phone lines in your code. Our 4 and 8 line units send the exact same format as 2 line units and chain together to handle over 50 phone lines.

Hardware Connections and Compatibility

Multi-Line Whozz Calling? products connect to the main analog phone lines within the building. Regardless of whether a digital phone system switch is present, units will operate properly when connected correctly. Refer to "How it Works" for the hardware connection diagrams for both Serial and Ethernet Link device versions.

Whozz Calling? devices are compatible with most VoIP service types as well as split T1 circuits with telephony routers that provide analog phone outputs (channel bank). Please see our compatibility page for more information.