Echo

(always off, no echo option for 2 line model)

Some applications need to detect a certain character in order to perform an operation. When this toggle is set to c, the unit places a $ character before each data string. This includes detail data strings such as Ring, Off hook, On hook, and Hook flash (see toggle "D,d"). Also when c is set, the dashes are removed from the telephone number field.

(always “X”, no format option for 2 line model)

(always “U”, no Block/Pass option for 2 line model)

Some software applications may need additional call data. When the lower case "d" toggle is selected, the unit can provide an indication for Ring, Off hook, On hook, and Hook flash. The format is as follows: line number (nn); space; and either a R (Ring), F (ofF hook), N (oN hook), or H (Hook flash). The date and time (HH:MM:SS) follow at the same offset as the date/time field in the comprehensive format. In the detail mode, the time is delivered in a 24 hour format. (Please note: If the "c" toggle is selected, a leading "$" will be added to the above data string). For more information see the section on Detail Mode on page 8.

The unit is capable of delivering a data stream to the host computer immediately as the call arrives, when the call terminates, or both. For an inbound call, immediate data delivery allows the Caller ID information to be utilized before the call is answered for purposes of database queries, call routing, etc. Delivering the data stream after the call ends provides additional information about the call to the application program such as, the duration of the call and the number of rings before the call was answered. If lower case "a" is set, data is sent as defined by the "S,s" toggle.

For this toggle to affect operation "a" must be set. If call data is to be sent before the call is answered, set toggle to "S". If call data is to be sent only after call terminates, set toggle to "s". If call data is to be sent before and after the call, set toggle "A".

For basic Caller ID applications, use the upper case "O". If complete call accounting is required, use lower case "o". The lower case "o" instructs the unit to deliver for both inbound and outbound calls.

(always “B”, no first ring suppression for 2 line model)

(always “K”, no Block/Pass selection for 2 line model)

When set to lower case "t", unit will monitor for DTMF touch tones on inbound calls. This toggle is used primarily for voice mail and Integrated Voice Response (IVR) applications. The DTMF digits dialed during the call will be displayed in the "Name" field on the call record sent at the end of the call. If the Caller ID service provides the caller’s name, the name will still appear in the call record sent at the beginning of the call. (If both the Caller ID name and the DTMF digits are needed use the upper case "A" to have the unit deliver both start and end records.)